Track Your Order

Waiting for your Xelvi order?

Once your order has been processed and shipped, you will receive an email containing your tracking information when tracking is available.

How to Track Your Order

Step 1: Check your email for your order and shipping confirmation.

Step 2: Find your tracking number in the shipping confirmation email.

Step 3: Use the tracking information provided to check the latest delivery updates.

Orders are normally delivered within 3–5 working days after dispatch.

Need Help?

If you have not received your tracking information or your order has not arrived within the expected delivery period, please contact our support team.

Email: 

Please include your order number when contacting us so we can assist you more quickly.

Thank you for shopping with Xelvi.