Last updated: September 13, 2026

At Xelvi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from xelvi.store.

Information We Collect

When you browse our store, place an order, or contact us, we may collect information such as your name, email address, billing and delivery address, payment information, order details, and other information provided during checkout or through our customer service.

We may also collect standard technical information such as your IP address, browser type, device information, and website activity. This helps us operate and improve our website.

How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Provide customer support

• Process payments and refunds

• Send important order and delivery updates

• Improve our products, services, and website

• Prevent fraud and protect our store

• Comply with applicable legal requirements

Payment Information

Payments are processed through secure third-party payment providers. Xelvi does not directly store your complete payment card details.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.

Sharing Your Information

We may share necessary information with trusted service providers that help us operate our store, process payments, deliver orders, provide technical services, or comply with legal requirements. We do not sell your personal information.

Data Security

We take reasonable measures to protect your personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on applicable UK data protection laws, you may have rights regarding your personal information, including requesting access, correction, or deletion of your information.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: